Conjunto Turístico das Arribas, SA (hereinafter "Arribas Sintra Hotel" or "Company"), headquartered at Avenida Alfredo Coelho, nr.28, Praia Grande 2705-329 Colares, tax identification number 501632018, is committed to protecting user privacy. This privacy statement explains the data collection and usage procedures of the website: arribashotel.com (hereinafter the "Site"). By accessing the Site, you consent to the collection of information and the use of the procedures described in this privacy statement.
The Personal Data Protection Act (Law No. 67/98, of 26 October, hereinafter "LPDP") and the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, hereinafter "GDPR") ensure the protection of natural persons with regard to the processing of personal data and the free movement of such data. "Personal data" means any information of any nature and regardless of the medium, including sound and image, relating to an identified or identifiable natural person, so protection does not cover data of legal persons. A person is considered identifiable if they can be identified directly or indirectly, in particular by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity (for example, their name associated with their telephone number or email address). By accepting this Privacy Policy, the user provides their informed, express, free and unambiguous consent for the personal data provided through the Site to be included in data processing carried out by the Company, under the terms of the LPDP and GDPR, regarding security measures, both organisational and technical. When personal data is collected through the Arribas Sintra Hotel registration (https://www.arribashotel.com/registo) or other forms related to the Site's activity, the user will need to complete at least those marked with an asterisk, as failure to provide such required data means the Company cannot accept or manage the web service or query requested. The personal data we process through the Site will be used solely for the following purposes:
In no case will we carry out any of the following activities with respect to personal data provided to us through this Site:
The user guarantees that the information provided is truthful, accurate, complete and up to date, and is responsible for any damage or loss, direct or indirect, that may be caused as a result of a breach of that obligation. In the event that the data provided belongs to a third party, the user guarantees that they have informed said third party of the aspects contained in this document and obtained their authorisation to provide their data to Arribas Sintra Hotel for the stated purposes. The data will be retained for as long as the account is active, and will then be deleted from our database, unless there is a particular and justified interest in retaining personal data for a longer period. The Site may collect certain information about the visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you accessed the Internet; the date and time of access to the Site; the pages accessed on the Site and the Internet address of the website from which you linked to our Site. This information is used to improve the Site, analyse trends and administer the Site.
Personal information will never be filed or stored without your prior consent. Only you may authorise the use of your personal information in the case of a contest or competition. If you provide this information, you will be authorising us to use and store it. This information will be used to respond to your questions, as well as to provide access to relevant information or offers. One of the purposes for which we process personal data provided by users is to send electronic communications with information relating to services and products to users. Whenever we make such a communication, it will be directed exclusively to users who have previously and expressly authorised it. Should the user wish to stop receiving commercial or promotional communications from Arribas Sintra Hotel, they may request cancellation of the service by sending an email to: mail@arribashotel.com or through the link provided for that purpose in the communications themselves, as well as through the mechanism/page on the Site.
In order to improve the Client-Supplier relationship, it is possible that the personal information you have provided to us may be filed, used and transmitted to companies linked to the Company, always with the aim of improving our products and services and better meeting the needs of our customers or providing information about promotions or offers that may be of interest to you. Therefore, your personal information will only be used for administrative, statistical or marketing purposes. Our employees and/or agencies working for the Company will also be required to guarantee and be responsible for the privacy rights of your personal information. In any case, it may occur that we are required to provide your personal information to another company, for example, to send an offer or prize from a competition in which you participated through our Site. This information will only be used in very specific situations and never outside the context of a specific action or promotion. In accordance with the provisions of the GDPR, the user may exercise their rights of access, rectification, cancellation and objection, as well as the right to portability and erasure after 25 May 2018, by requesting it in writing by any of the following means, including in any case a copy of a document proving their identity and specifying the right or rights they wish to exercise:
Post
FAO: Marketing Department
Conjunto Turistico das Arribas SA
Avenida Alfredo Coelho, nr.28
Praia Grande
2705-329 Colares
Email: marketing@arribashotel.com
Telephone: +351 219 289 050
Any additional information regarding privacy protection can be obtained from the CNPD - National Data Protection Commission - Rua de São Bento n.º 148-3.º 1200-821 Lisboa / Tel: +351 213928400 / Fax: +351 213976832 / e-mail: geral@cnpd.pt
We advise parents and educators to make children aware of the responsible and careful handling of their personal information on the Internet. Children should not provide their personal information without the consent of their parents or educators. As such, we ensure that we do not store or handle children's personal information, and it is not our intention to use it in any way.
When you access our Site, some information is collected and stored without any prior registration process on your part. This information cannot be associated with the person themselves and contains information such as the type of browser you use, number of visits, time spent on our page, domain from which you access our page, among others. This information is not personal and serves solely and exclusively to improve our Site and to adapt it to the needs of our customers and consumers.
In the context of administering our Site, we take all technical and administrative measures to prevent your personal information from being improperly accessed, handled, modified or deleted. These measures are subject to continuous improvement processes to provide you with the highest possible level of security.
The content of our Site is subject to strict control. In any case, we cannot guarantee the veracity and accuracy of the information we provide. We exclude direct and indirect liability that may arise from the user's use of our Site unless it involves negligence or deliberately dangerous behaviour that could harm the user. This rule also applies to the use of software, or downloading of content and/or damage caused by computer viruses.
We use our own and third-party Cookies on our web pages to analyse user activity and improve our services on web pages. By using our web pages, you are authorising the use of these Cookies. We recommend consulting our Cookie Policy.
You can also visit the online Cookie Management tool where you can grant or revoke consents for the use of Cookies.
Our Site contains links to external social networks, such as Facebook ("social plugins"). The functions assigned to the links, especially the transmission of user information and data, are activated only when the user clicks on the respective link. Once the user clicks on the social network link, a direct connection is established with its servers and user data may be transferred from that point, at which time the Social Network will be solely responsible for processing the user's data. If you have the opportunity to "share" content from our Site with friends through social networks, such as Facebook and Twitter, Cookies may be sent to you from these websites. We do not control the setting of these Cookies, so we suggest you check other websites for more information about their Cookies and how to manage them.
Please also bear in mind that our exclusion of liability also applies to hyperlinks relating to third-party content, as we cannot control or modify them and therefore are not responsible for said content. We advise you to carefully read the privacy and personal information protection notices of those pages.
