Welcome to Arribas Sintra Hotel!

Our team is at your service, providing this directory to make your stay as memorable as possible.

In line with our sustainability and environmental policies, this directory is provided digitally.

We kindly ask for your cooperation in conserving water and electricity and invite you to help protect the environment by reusing towels and bed linens whenever possible.

Thank you for your cooperation.

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A

AIRPORT

Lisbon International Airport is 40 km from the hotel – approximately a 40-minute drive. Contact reception for private transportation.

AIR CONDITIONING

Each room has an individual control for air conditioning. Contact Reception if you encounter any issues.

ALLERGENS

Inform us about any allergies or intolerances before ordering.

AMENITIES

Available on request at reception:

  • Dental kit (toothbrush and toothpaste)
  • Shaving kit (razor and shaving gel)
  • Beauty and sewing kit (nail file, makeup pads, cotton swabs)
  • Shoe kit (sponge)

B

BANKS / CURRENCY EXCHANGE

The hotel does not exchange foreign currency or travelers' checks.

BAR

Located on floor 0, open from 8:00 AM to 10:00 PM.

BREAKFAST

Buffet available 7:30 AM – 10:30 AM. Room service incurs a €10.00 fee.

C

CHECK-IN & CHECK-OUT

Check-in: from 3:00 PM.
Check-out: by 12:00 PM. Late check-out is subject to availability and additional cost. Luggage storage is available.

COPIES & FAX

Available at Reception.

CREDIT CARDS

We accept:
  • American Express
  • MasterCard
  • Visa
  • Visa Electron / Maestro

For account information, contact Reception at extension 2000.

CRIBS & EXTRA BEDS

Available upon request and subject to availability. Cribs are free for children 0-2 years. Extra beds cost €75 per person per night.

D

DIRECT ACCESS TO THE POOL AND BEACH

Guests have direct access to the pool and beach. Please follow the signs on the 1st floor.

DOCUMENT PRINTING

Contact Reception.

DRINKING WATER

Tap water is drinkable but has a low mineral content. We recommend bottled water, available for purchase at the minibar or hotel bar (floor 0).

E

ELECTRICITY

Voltage is 220V. Bathrooms have 220V outlets.

ELEVATORS

One elevator is available. Children under 12 must be supervised. Do not use the elevator during emergencies.

EMAILS

General: mail@arribashotel.com
Reservations: reservas@arribashotel.com

EVACUATION

Emergency exits are marked on all floors. Use stairs, not the elevator, during emergencies.

EXTERNAL FOOD

No external food or beverages allowed.

EXTERNAL SHOWERS

Located at the pool entrance on floor 1 for rinsing sandy feet.

G

GAME ROOM

Located on the 2nd floor with billiards, internet, and a reading area.

GUEST CARD

Issued at check-in, valid until noon on the departure day. Always keep it with you and present it when requested.

GYM

Open daily from 7:00 AM to 10:00 PM. Capacity: 4 people. Proper footwear is required.
Located on floor 1.

H

HOUSEKEEPING

Daily cleaning until 5:00 PM. For service or if “Do Not Disturb” is displayed, inform Reception.

I

INTERNET

Free Wi-Fi is available throughout the hotel. Request the access code at Reception.

L

LAUNDRY

Laundry and ironing services are available (extra cost). Request a laundry bag from Reception. Dry cleaning is not offered.

LOST & FOUND

Contact Reception for inquiries.

LUGGAGE

Luggage service and storage rooms are available.

M

MAINTENANCE

Report issues to Reception at extension 2000.

MASSAGES

Available near the pool by appointment. Contact Reception.

MEDICAL ASSISTANCE

For medical assistance, contact Reception at extension 2000.

MINIBAR

All rooms have minibars. Refill requests are charged.

N

NEWSPAPERS

Access a wide selection through the PressReader app via our Wi-Fi.

P

PILLOWS

We offer a Pillow Menu, subject to availability. For an additional or replacement pillow, contact Reception at extension 2000.

PETS

Pets are not allowed (except guide dogs).

POOL BAR (seasonal)

Open from 10:00 AM to 7:00 PM during the pool season.

PHONE

Free internal calls. Phones do not support external calls.

POOL TOWELS

Available free for pool use.

POOL

Two outdoor saltwater pools (seasonal). One is for children.

R

RESTAURANT

Arribas Terrace:

  • Breakfast: 7:30 AM – 10:30 AM
  • Lunch: 12:30 PM – 3:30 PM
  • Dinner: 7:00 PM – 9:30 PM

S

SAFE

Each room has a safe. We recommend using it as the hotel is not responsible for valuables left in rooms or safes.

SMOKING

Smoking is prohibited in all rooms and public areas. A €500 cleaning fee applies for violations.

SUN LOUNGERS

Reserving sun loungers with towels or other items is not allowed.

SUSTAINABILITY

Help by reusing towels and conserving energy.

STAIRS

Stairs provide access to all floors.

T

TAXI

Contact Reception at extension 2000.

TV CHANNELS

Satellite TV with various national and international channels is available in all rooms.

U

UMBRELLAS

Available at Reception, subject to a deposit and availability.

W

WAKE-UP CALLS

Contact Reception at extension 2000.