Special Covid-19

update: 2020-04-29

We are a Care & Safe establishment

TURISMO DE PORTUGAL started to recognize companies that comply with the recommendations of the Global Organization for Health to avoid contamination of spaces with SARS-CoV-2 (new coronavirus). Arribas Sintra Hotel and this following this already implemented ARRIBAS CARE reinforces the same with its enrollment in the Tourism Development Program of Turismo de Portugal by rewriting the declaration of CARE & SAFE Establishment with the reference RNET nr. 760.

Total flexibility

We have adjusted our cancellation policy to offer our direct customers the greatest flexibility in canceling or changing during this difficult planning period

Are you going to make a new reservation?

All new bookings for future dates can be canceled free of charge and up to 48 hours before the arrival date. Except festive dates. Book directly with us at www.arribashotel.com and guarantee the best price available, total flexibility in booking changes. You can follow your reservation until you leave home.

Do you have a reservation already made?

If you want to cancel a reservation (made directly), with a more restrictive fare, for arrivals until June 30, 2020, we make it easier to change dates with benefit on price

Security Measures

It is in our DNA to protect and guarantee the safety of your guests and employees.

It has always been our values to implement measures of excellence in food hygiene and safety, as well as welfare and health policies for our customers and employees. Arribas adapted instantly to the new paradigm of living with Covid. We reinforced procedures and formed teams in order to reduce the risk of infection and ensure the normal operation of the hotel units, namely:

Formation and training, with practical simulations, on COVID-19, aimed at all hotel employees
We have introduced adaptations to food and beverage services, with breakfast and other meals being served à la carte (temporarily suspending the buffet service) and we have the option of room service
We have also suspended animation activities, events and meetings
We have reinforced hygiene and personal protection procedures, having increased the frequency of cleaning public and common areas
We have intensified the use of disinfectants; surface cleaning, laundry treatments, food handling and other security procedures in all areas of the hotel
We have access to disinfectant available for guests and employees at strategic points

Daily we carefully monitor the evolution of COVID-19 and the recommendations of official health organizations, in order to constantly adapt the procedures that may be necessary.